FAQs and Rental Information
Please take the time to read this page in full, as you will be asked to sign a copy upon booking to ensure you are familiar with all the details of our party rentals.
How much space do I need for the party area?
Our Original Tiny Tent Party (3 tents) requires approximately 11' by 8'. Please have the party area cleared prior to our arrival as we will not move furniture. It is the client's responsibility to leave enough space for a walkway and safe sleep.
How do you sanitize the bedding and other party materials?
We want to provide the safest party experience possible. All bedding, blankets, and tent coverings are washed using the Laundry Pro 2.0 from Aerus (info at beyondbyaerus.com) and non-toxic detergents, without fragrance. Our other decorations are sprayed and cleaned with Force of Nature, a non-toxic product. Also, for sanitary reasons, we do not provide sleep pillows.
What is included in the party package pricing?
Our pricing is for one overnight party. On the day of your party, we will come and professionally setup the entire party area, taking care of all the staging and special details. We will return the following morning to take down and pack up the party. You just need to sit back, relax and let us make the party special. Please allow 1-2 hours for setup and 30 minutes to 1 hour for take down. If the party rental items are not available for pickup on the following day, you could be subject to an additional night charge.
Can you provide other party themes than the ones shown on the website?
Of course! Our expanding stock of tent coverings come in colors that can match nearly any theme you can think of and we can work with you on any idea! We love to use our creativity to make your party the best ever!
How to I book a party?
Simply head over to our booking webform or click here: Fill out the contact information and provide the date you are looking for and the theme you are interested in. We will call you shortly after and finalize the details. After our quote and pricing is agreed upon, we require a 50% non-refundable deposit to complete the booking. The balance will be required 48 hours prior to the party date.
Do I need to provide power outlets for the party setup?
All of our stock lighting products are battery powered, so we typically do not require electricity. However, some custom party setups might require power and we will communicate that with you if needed.
Is there a policy for damaged products?
Any damages or stains on any of the cloth materials (bedding, tent coverings) will result in a $25 penalty fee, any damage to lighting, matresses or other decorative items result in a penalty fee equal to the replacement price of that item(s), and any non-repairable structural damage to the tent frame will result in a $50 penalty fee.
What type of payments do you accept?
Currently we accept PayPal and Venmo. With PayPal, we can invoice you and you will be able to pay via any existing credit/debit card without needing to create a PayPal account.
Can the tents be setup outside?
No, currently the setups we provide are for indoor parties only. Our photos of an outdoor setup are for promotional purposes only.
Is there a cancellation policy?
Yes, at time of booking, a 50% non-refundable deposit is required. In the event of a need to reschedule the party, we will work with your to pick a new date. However, in the event the party is cancelled entirely, the deposit will be forfeited.
Is there a travel/trip charge?
We gladly serve Mobile, Spanish Fort, Daphne, Fairhope, and Saraland at no additional charge. We would love to provide one of our magical parties outside of those areas, but they could be subject to a small trip charge that we will discuss with you at booking.
What are your rules regarding cleanliness, smoking, pets and food/beverage?
Our party rentals are geared toward children and teenagers. As such, we have strict rules regarding the environment in which we will setup our rentals. We reserve the right to refuse setting up rental products in environments we deem unsanitary or not clean to a reasonable standard.
We require a smoke-free environment. We reserve the right to refuse setting up our rental products in an environment in which we detect smoke of any kind.
We are pet people, but for the sake of keeping our rental products clean and allergy free, please keep any pets away from the party area while our rental products are in your home.
Please feel free to have a snack and drink while in our tents. We even provide a breakfast tray for this purpose. However, please keep in mind that you are responsible to ensure our rental items remain stain-free and that additional fees will be incurred in the event our items are stained.